Mastering Customer Connections

Scalable Customer Service Teams For The Trades, Specialized In Enhancing Connections & Increasing Booking Rates

Meet

Dylan.

Let’s go girls!

I’m Dylan, the CEO & HBIC behind DillyDilly. With over half a decade of experience in the call center industry, my journey began at a small HVAC company where I was the first and only CSR. I single-handedly built the call center and it’s processes from the ground up, armed with nothing but my self-taught skills and a ton of flair.

“Dylan is a godsend. The Dillys are like Dylan's Angels. We never imagined how much money we were leaving on the table after hours."

Veda, Hummingbird

"We went from booking 2 calls per night to 10. The Dillys strive to be an in-house team, not outsourced & it shows to our customers."

Kelly, Grasshopper

Check Out Our

Services

Basic

✨ The Dazzling Dilly Dilly Process ✨

Messages
Review Mining
Outbounding Calling
Dispatching
Appointment Scheduling
Dedicated Slack Channel
Escalation Call Routing
Custom Call Scripting
Ongoing Team Training
Team Lead

<5 CSRs $20/hr

$5k-$10k Setup Fee

Sassy

24/7 Coverage
✨ The Dazzling Dilly Dilly Process ✨

Messages
Review Mining
Outbounding Calling
Dispatching
Appointment Scheduling
Dedicated Slack Channel
Escalation Call Routing
Custom Call Scripting
Ongoing Team Training
Team Lead
Advanced Reporting
Quarterly Call w/ Dylan

5-10 CSRs $15/hr

$10k-$15k Setup Fee

Savage

24/7 Coverage
✨ The Dazzling Dilly Dilly Process ✨

Messages
Review Mining
Outbounding Calling
Dispatching
Appointment Scheduling
Dedicated Slack Channel
Escalation Call Routing
Custom Call Scripting
Ongoing Team Training
Team Lead
Advanced Reporting
Monthly Call w/ Dylan

10+ CSRs $10/hr

$15k+ Setup Fee

Why Choose Us?

Our love for communication and desire to help businesses shine led us into the world of call centers. We quickly realized that exceptional customer service is the glittering heart of any successful business.

This epiphany sparked the creation of DillyDilly, where we specialize in providing reliable, high-quality call center solutions that are as unique as each of our clients. What fuels our fire is a commitment to excellence and a belief in the transformative power of effective communication. We take pride in staying ahead of industry trends and am always on the hunt for ways to innovate and sprinkle a little extra magic into our services. By leveraging cutting-edge technology and nurturing a culture of continuous improvement, our team is always ready to dazzle and deliver stellar results. At DillyDilly, we know that strong relationships are built on trust, transparency, and mutual respect. That’s why we prioritize clear communication and a collaborative approach with our clients. The ultimate goal? To be more than just a service provider – we want to be your trusted partner in business success, helping you sparkle and shine every step of the way.